• Provide one-to-one coaching, skills assessment, and ongoing support to participants and alumni to meet our outcome goals for employment.  
• Pre-screen participants for employment readiness and suitability for employment by conducting assessments (for example, employment related interactions, interviews, etc.).  
• Build rosters of suitable participants based on employer partner’s specific hiring needs and skills requirements. 
• Facilitate professional development sessions / workshops using standardized PD curriculum.  
• Support participants in building confidence in aspects related to employment readiness and deployment, for example, resume tailoring, ensuring alignment with employer qualifications, articulating transferable skills, role playing, etc.   
• In consultation with Program Manager(s), Business Development Teams, Alumni Services Team, occasionally coordinate appropriate events such as networking opportunities and job fairs. 

• Guide participants through employer recruitment systems and processes, ensuring timely and accurate completion of job application process(es).  
• Coach participants/alumni on strategies for long term employment success, for example, workplace communications, career advancement considerations. 
• Engage and support alumni to ensure continuous communication throughout the 6-month post-program support period.   
• In coordination with regional Business Development roles, contribute where possible to the maintenance of employer intelligence, for example, familiarity of with key contacts, recruitment, hiring processes, job openings, etc. 

• Committed to fostering a professional, inclusive, and engaging environment to simulate workplace standards and foster participant motivation towards immediate employment aims.  
• Collaborate with the Program Manager on participant status/progress including constructive feedback, warnings, and program withdrawals. 
• Collaborate with Wraparound Support Team when required for appropriate interventions to support the participant/alumni with accessing community supports to remove barriers to employment 
• Support team onboarding and training as delegated by Program Manager, contribute to case management meetings, and identify alumni success stories or ambassadors for events and funding purposes. 
• Use CRM tool (Salesforce) to ensure all documentation is accurate, up to date and submitted within set timeframes 

• 2+ years of experience in career coaching, job development, recruitment, or job placement, preferably with diverse clients facing employment barriers. 
• Demonstrated ability to empower diverse individuals to achieve their career goals while fostering meaningful connections between employers and talent.  
• Completes work expectations with integrity, commitment, and humility in all interactions with clients and staff, while demonstrating good judgement. 
• A good understanding of trends, issues and services within the career and employment sector 
• Exceptional verbal and written communication skills demonstrated through preparing and delivering presentations, handling sensitive communications with professionalism and tact, reporting, and issue resolution skills. 
• Proven skills in time and task management 
• Deliver services in line with contract, guidelines, policies, procedures, and performance requirements.  
• Proficient with Microsoft Office, CRM tools like Salesforce; experience with ATS systems is an asset. 
• Post-secondary education in human resources, business, human services or a related area, an asset  
• CDP/CCDP designation is considered an asset.  
• Bilingual in French is a strong asset. 
• Committed to performing the role with other relevant duties as assigned. 

   

   

NPower Canada is an Equal Opportunity Employer